Shipping & Returns

Fast, reliable delivery and hassle-free returns.

Shipping Information

Free Shipping

•Orders over $50 qualify for Free Shipping!

Processing Times

•Orders are typically shipped same day Monday through Friday up until 4:30 PM CST and Saturday up until 11:00 AM CST.

Tracking

•All orders will receive a tracking number.

Carriers

•Orders are typically sent via USPS but we sometimes UPS or FedEx depending on which is the most efficient for your order.

Note: Shipping times are estimates based on business days only (Monday-Friday). Holidays and weekends are not included. Orders are typically processed within 1 business day.

Returns & Exchanges

Return Policy

•30-day money-back guarantee
•Returns must be initiated within 30 days of purchase
•Products must be unused and in original packaging
•Defective items eligible for full refund or replacement

How to Return

Contact our support team
Receive a return shipping label
Ship the item back (we cover shipping)
Receive your refund within 5-7 business days

Exchanges

Need a different size or product? We're happy to exchange.

•Free exchanges within 30 days
•We cover return and new shipping
•Fast processing and delivery

Packaging

All orders are carefully packed in protective packaging to ensure your products arrive in perfect condition. Items containing multiple pieces are bubble-wrapped and secured to prevent damage during transit.

Fragile items like display cases are shipped in reinforced boxes with extra padding.

Insurance

All shipments are automatically insured against loss or damage. In the unlikely event that your order arrives damaged or missing items, we'll immediately send a replacement or issue a full refund.

Simply report the issue within 48 hours of delivery.

International Shipping

We currently ship to all 50 U.S. states. International shipping is not available at this time. We're exploring options to expand our shipping capabilities and appreciate your patience.

Frequently Asked Questions

Can I track my order?›

Yes! All shipments include a tracking number that you'll receive via email. You can track your package in real-time to see exactly when it will arrive.

What if my order arrives damaged?›

Contact us within 48 hours of delivery with photos of the damage. We'll immediately send a replacement or issue a full refund. Our insurance covers all damage claims.

Can I return an item if I've opened the package?›

For most items, yes. As long as the product is unused and in resellable condition, we accept returns even if the package has been opened. Defective items are always eligible for return regardless of packaging condition.

How long does a refund take?›

Once we receive your return, it typically takes 5-7 business days to process your refund. Your bank may take an additional 1-2 business days to post the credit.

Do you offer international shipping?›

Currently, we only ship to addresses within the United States. We're working on expanding our international shipping options. Please contact us if you have special requests.

Still Have Questions?

Our support team is here to help with any shipping or return questions.